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Pack of FOUR: Top Selling Human Resource Courses in 2014

  • Product Id: 20062PACK

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  • Webinar Packs Access recorded version only for one participant; unlimited viewing for 6 months.
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Speakers Instructor : G. Herbert Miller
Product Id : : 20062PACK

Overview:

What does a coach do? It looks different in the office vs. on the football field vs. the baseball diamond vs. the tennis court vs. the shop floor. However, ultimately, coaches all do the same thing. Coaches develop existing skills, add new skills, help identify and eliminate restricting habits, encourage, reward and recognize.

It's about bringing out the best in people that they will achieve their best. Ultimately, the team wins and the organization moves closer to fulfilling their potential. Great coaching is a combination of good management and good leadership skills. You become a great coach through your great people!

Why should you attend: If you lead people, your success is directly linked to the success of the people you coach. Learning what and how to coach and help people to be their best is at the core of your role. This webinar will help you to help them - win/win. You will learn some basic coaching techniques and principles as well as some assessment tools that will help you in your coaching.

Areas Covered in the Session:

  • Explain the basics of coaching
  • Apply a "customer focused" systematic process to coaching
  • Learn and apply management and leadership skills
  • Understand and utilize trust basics
  • Use some simple assessment tools to enhance the coaching process

Who Will Benefit:
  • Managers
  • HR Professionals
  • Supervisors
  • Other Professional People who Lead Others

G.Herbert Miller has over 30 years of proven success in a wide array of organizational experiences. He has served companies around the world through the facilitation of training and consulting. His experiences as a Production Manager and Human Resource Manager continue to provide him great insights into helping organizations succeed. Herb is a well-respected adjunct professor at Bluffton University where he teaches Group and Organizational Behavior, Organizational Theory and Design, Leadership and Management and Human Resource Management.

Herb is a Master Trainer for Pathwise, Inc. a world leader in training and consulting to the Life Science Industry. He has delivered training in CAPA (Corrective and Preventive Actions) to clients around the world. He also trains and certifies trainers.

Herb holds facilitator certifications with DDI; Achieve global; Expert OJT and Novation. He has a B.A. in Organizational Management and MA in Human Resource Management.
Speakers Instructor : G. Herbert Miller
Product Id : : 20062PACK

Webinar# 2

Overview:

Most people have experienced the negative outcome of conflict that was mismanaged or ignored. Conflict occurs as a result of our differences. It can be the result of such things as differing values, knowledge or expectations. Even when conflict is ignored, the underlying issues remain, and the conflict will likely surface again. Where conflict is mismanaged, its result is often another round of future conflict – usually more dramatic.

When conflict is managed effectively, the result can be greater creativity, better working environment, better relationships. Good conflict management skills are essential in an environment where teamwork is important. Good conflict management skills provide a basis upon which dynamic new solutions can found for problems.

Each of us has a preferred style of addressing conflict. When that style is the right response, we get good results. However, if it is not the best response, the results will typically be less than optimal. Successful conflict managers understand the different styles and are able to utilize the style most appropriate for the situation.

Why should you attend: We have all experienced conflict. Each person typically has a dominant style when it comes to how he/she responds to conflict. As individuals, managing conflict well means better personal and professional relationships. It raises our credibility. For a leader and organization, effective conflict management means finding the best solutions to our problems, greater teamwork, and a healthier culture. Effective conflict management is one of the most critical skills to a leader’s success.

Areas Covered in the Session: At the end of this webinar, participants will be able to

  • Define conflict
  • Explain the dimensions of conflict and recognize conflict styles.
  • Identify their dominant conflict style
  • Assess conflict situations.
  • Utilize this knowledge to effectively manage conflict situations

Who Will Benefit:
  • Senior Management Team
  • Directors and Administrators
  • Supervisors
  • Employment Managers
  • Training Director
  • Human Resources staff
  • General Managers and CEO's
  • Team Leaders
  • Team Members

G.Herbert Miller has over 30 years of proven success in a wide array of organizational experiences. He has served companies around the world through the facilitation of training and consulting. His experiences as a Production Manager and Human Resource Manager continue to provide him great insights into helping organizations succeed. Herb is a well-respected adjunct professor at Bluffton University where he teaches Group and Organizational Behavior, Organizational Theory and Design, Leadership and Management and Human Resource Management.

Herb is a Master Trainer for Pathwise, Inc. a world leader in training and consulting to the Life Science Industry. He has delivered training in CAPA (Corrective and Preventive Actions) to clients around the world. He also trains and certifies trainers.

Herb holds facilitator certifications with DDI; Achieve global; Expert OJT and Novation. He has a B.A. in Organizational Management and MA in Human Resource Management.
Speakers Instructor : G. Herbert Miller
Product Id : : 20062PACK

Overview:

As long the world continues to shrink, and consumers have more choices, and technology grows faster than our ability to assimilate it all, change management will continue to be a discipline in great demand. The successful supervisors and managers of tomorrow will be the ones who can help their workforce embrace, and be stronger through, needed changes - today. Whatever change you are facing - how a process is done, how your work gets accomplished, making new products or building a new factory, or a wide array of other kinds of changes, you must be able to help your people through the change.

Let's face it; we don't have the option that Adrian Monk (TV's OCD detective) had when it comes to change. Adrian said "I have no problem with change. I just don't like to be there when it happens!"

We no longer have the luxury of excess time when it comes to effecting change. We must be proactive in our approach. This webinar will help us to be better change leaders and support those people who work for us and often hold the keys to our success. The webinar will focus on some of the best things we can do to help our people.

Why should you attend: Whether you lead people through change initiatives, or just need to be a loyal and supportive team member, applying the knowledge and skills gained through this webinar will increase your value to the organization. Those people who are recognized as effective change leaders will be sought after and valued in any company. This webinar will provide a good foundation for equipping leaders to embrace change and improve their organization through their people.Whether you are a leader, front line supervisor or manager, have a role in planning or helping organizations assimilate changes, this webinar is for you.

Areas Covered in the Session:

  • Identify and explain the elements of a good change process
  • Use leadership skills to as appropriate and at the right time
  • Explain the difference between management and leadership and how they are each critical in successful change
  • Identify the barriers to organizational change
  • Use the force field analysis tool in planning change

Who Will Benefit:
  • HR Professionals
  • Employee Relations Professionals
  • Supervisors
  • Managers
  • Department Directors

G.Herbert Miller has over 30 years of proven success in a wide array of organizational experiences. He has served companies around the world through the facilitation of training and consulting. His experiences as a Production Manager and Human Resource Manager continue to provide him great insights into helping organizations succeed. Herb is a well-respected adjunct professor at Bluffton University where he teaches Group and Organizational Behavior, Organizational Theory and Design, Leadership and Management and Human Resource Management.

Herb is a Master Trainer for Pathwise, Inc. a world leader in training and consulting to the Life Science Industry. He has delivered training in CAPA (Corrective and Preventive Actions) to clients around the world. He also trains and certifies trainers.

Herb holds facilitator certifications with DDI; Achieve global; Expert OJT and Novation. He has a B.A. in Organizational Management and MA in Human Resource Management.
Speakers Instructor : G. Herbert Miller
Product Id : : 20062PACK

Overview:

Given the speed of business in today's world, unrecognized and/or unsolved problems are real barriers to achieving success. If you look at successful companies, you will likely find that one of their biggest assets is a problem solving approach that minimizes damage, and quickly finds the root cause to their issues. Problem solving done right requires a good process, some level of expertise (used at the right time) and knowledge and application of problem solving tools.

This good problem solving methodology will build the discipline your organization needs in order to solve your problems. It will enable your people to solve problems quickly and permanently - so they can focus on your core business.

Why should you attend: As companies continue to move towards doing more with less, it becomes more and more essential that every employee understands their responsibility as a problem solver. Employees at all levels need to be able to find the root cause of their problems quickly and efficiently. If you consistently find yourself dealing with problems - whether simple or complex - this course will help you to clarify them, prioritize them and then find their root causes. This course will teach you how to use some simple quality tools, investigation skills within a problem solving process.

Areas Covered in the Session:

  • Explain the importance of a good problem solving process
  • Explain the value of expertise and where it is useful in problem solving
  • Identify three common problem solving approaches
  • Create clear and concise problem statements and explain their importance
  • Use common problem solving quality tools to find root cause

Who Will Benefit:
  • Managers
  • Supervisors
  • Technical
  • Professionals
  • Front Line Manufacturing Personnel

G.Herbert Miller has over 30 years of proven success in a wide array of organizational experiences. He has served companies around the world through the facilitation of training and consulting. His experiences as a Production Manager and Human Resource Manager continue to provide him great insights into helping organizations succeed. Herb is a well-respected adjunct professor at Bluffton University where he teaches Group and Organizational Behavior, Organizational Theory and Design, Leadership and Management and Human Resource Management.

Herb is a Master Trainer for Pathwise, Inc. a world leader in training and consulting to the Life Science Industry. He has delivered training in CAPA (Corrective and Preventive Actions) to clients around the world. He also trains and certifies trainers.

Herb holds facilitator certifications with DDI; Achieve global; Expert OJT and Novation. He has a B.A. in Organizational Management and MA in Human Resource Management.

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