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Pack of FOUR: Best Selling Trainings by TrainHR

  • Product Id: 20066PACK

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Speakers Instructor : Mandi Stanley
Product Id : : 20066PACK

Overview:

During this highly interactive technical writing class, participants will learn and practice preparing technical documentation in a reader-focused error-free manner.

Why should you attend: Finding the time to write your organization's technical reports, procedures, instructional guides, email, and daily HR correspondence can be a challenge. Getting employees to actually read and pay attention to them is even more of one! In addition, any technical document bearing your organization's name must be absolutely error free. Even a careless mistake in an email can damage a human resources leader's reputation and can make an entire work group look bad. The secret to a workday writer's success is segmenting the prewriting, writing, and rewriting phases to produce shorter, clearer, more meaningful documents. Participants really can learn to "Write It So They Read It," even with technical documentation.

Areas Covered in the Session:

  • A proven technique for writing crystal-clear reports, including good and bad examples
  • How to describe a complicated subject in clear and concise terms
  • What to do when you can't avoid using technical jargon
  • How to eliminate clichés, wasted words, and "smothered verbs" in technical writing
  • AUDIENCE FAVORITE: The five new guidelines for using bulleted lists in your message
  • Language guidelines for better receptivity such as non-inflammatory language, gender-neutral references, and attention to tone
  • How to use mapping for instructional writing in technical documents
  • The secret to organizing your ideas quickly
  • How to distinguish among the prewriting, writing, and rewriting phases for reports and projects
  • A step-by-step process for editing and proofreading your final draft (it works every time)
  • How to make sure technical documents with your firm's name and seal on them are absolutely error free

Who Will Benefit:
  • Human Resources Professionals
  • Administrative Professionals
  • Training Specialists
  • Learning and Development Specialists

Mandi Stanley With more than 16 years of experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.

She's a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of the American Management Association for five years. Mandi is the author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.
Speakers Instructor : Mandi Stanley
Product Id : : 20066PACK

Overview:

E-Writing @ Work: Getting a Grip on the Silly Stuff We Do with E-mail on the Job E-mail is the number one most widely used communication tool in business today; it surpassed the telephone for follow-up required communication years ago.

However, while it is the number one most widely used communication tool in business today, it is also the number one most widely misused and abused communication tool---because we do some silly stuff with e-mail at work!

Why should you attend:

You are being ignored.

Nobody's reading your e-mails.

It's true.  You're writing these memos and sending e-mails---and no one's reading them. You're e-mailing important project updates and attaching minutes from meetings, but when everyone shows up, it's quickly evident no one has even read the e-mail or opened the attachment. They received it, but they didn't read it.

That's a problem---and a huge time waster.

In addition, many professionals today tend to multitask with e-mail. Any e-mailed correspondence bearing your organization's name must be absolutely error free. Even a careless mistake in an e-mail can damage a business leader's reputation and can make an entire work group look bad. 

The solution is to Get a Grip on the Silly Stuff We Do with Email on the Job!

Areas Covered in the Session:

  • Five sure ways to get people to actually read your e-mail!
  • The top seven credibility-robbing e-mail mistakes and how to avoid them
  • The importance of a complete e-mail subject line-and how to write one consistently every time
  • How to obliterate sloppy, lazy, lax e-mails
  • How to make sure e-messages with your organization's name on them are absolutely error free with no embarrassing "bloopers"
  • The secret to using bulleted lists with e-mail
  • When you should NEVER send an e-mail
  • BONUS: A few practical punctuation pointers to eliminate run-on sentences along with hot topics such as tone appropriateness and SCREAMING IN ALL CAPS

Who Will Benefit:
  • Human Resources Professionals
  • Administrative Professionals
  • Training Specialists
  • Learning Specialists
  • Development Specialists

Mandi Stanley With more than 16 years of experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.

She's a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of the American Management Association for five years. Mandi is the author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.
Speakers Instructor : Mandi Stanley
Product Id : : 20066PACK

Overview:

This is the ideal webinar for anyone responsible for overseeing outgoing correspondence, paperwork, project proposals, and email throughout the course of the workday. You'll walk away with two tangible proofreading tools designed to make your job easier.

Why should you attend: Any document, media kit, or email bearing your organization's insignia or name must be absolutely error free. Even a careless mistake in an email can damage a leader's reputation and can make an entire organization look bad.It's all about our attention to detail.

Proofreading is a skill anyone can learn and improve. Very few business professionals actually have ever been TAUGHT how to proofread. So join us if:

  • You have ever forgotten to attach a document to an email
  • You've had to resend that email two minutes later with an "Oops, here it is" message
  • You've sent out mass correspondence with a big typo and didn't realize it until it was too late
  • You've ever accidentally omitted the "l" when typing the word "public" and not caught it in time (happens more often than you would think)
  • You've accidentally typed "form" instead of "from"
  • Or "you" instead of "your"
  • You've been guilty of taking texting short cuts in your business emails - or you know someone who does
  • You have a whopper of a proofreading blooper story of your own to tell
  • You're starting to miss errors of omission and other hard-to-catch mistakes

Areas Covered in the Session:
  • How to make sure documents leave your office error free
  • The "Newspaper Proof": A fail-safe three-step approach to proofreading
  • The "Proofreader's Power Pack"
  • Which tools and resources are indispensable to a proofreader
  • How to proofread in a distracting office environment
  • How to spot errors of omission
  • Why you never should proofread directly from your computer screen
  • How to catch

Who Will Benefit:
  • Chief Human Resource Officers
  • Senior Management Team
  • HR Managers, Directors, and Administrators
  • Employment Managers
  • Training Directors
  • Supervisors

Mandi Stanley With more than 16 years of experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.

She's a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of the American Management Association for five years. Mandi is the author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.
Speakers Instructor : Mandi Stanley
Product Id : : 20066PACK

Overview:

Whether in an informal setting or a more formal presentation, we all want to bring our "A Game" any time we speak up in a meeting or express our ideas to our boss. So what in the world is holding us back as This webinar highlights best practices for administrative professionals who want to speak up and stand out in both formal and informal settings.

Why should you attend: Whether in an informal setting or a more formal presentation, we all want to bring our "A Game" any time we speak up in a meeting or express our ideas to our boss. So what in the world is holding us back?

Plan to join us if:

  • Quite frankly, you hate public speaking
  • You've been embarrassed because you get "shaky hands" when you stand up to speak
  • You don't want people in the audience counting every time you say "um" or "and uh"
  • You've been so nervous that you've broken out in bright red splotches when presenting to an audience
  • You just don't want to be boring when it's your time to shine
  • You're afraid someone might stump you with a hard question
  • You truly desire fresh approaches to presenting ideas to your team and other audiences
  • You simply want to gain a couple of new tips you can incorporate immediately to be the best presenter you can be each and every time

Everyone from the anxious beginner to the confident professional will grow from expert advice such as:
  • Making the most of your first three minutes
  • Reinforcing sticking points throughout your presentation
  • Fine-tuning your eye contact, gestures, and overall delivery

Areas Covered in the Session:
  • Make the most out of your "Three-Minute First Impression"
  • Reinforce your sticking points throughout your message
  • Figure out what everyone else is doing--then DON'T do it
  • Submerse yourself in the three "must-do's" for any presentation opening and intentionally hook your audience
  • Don't be guilty of fizzling out at the end: Close with a big bang
  • Completely overhaul your slides; even better, consider going slide-less
  • Fine tune your non-verbal know-how
  • Identify and eliminate any nervous habits or jitters
  • Handle unexpected questions effortlessly
  • Learn some surprise presentation tips from the pros

Who Will Benefit:
  • Chief Human Resource Officers
  • Senior Management Team
  • HR Managers, Directors, and Administrators
  • Employment Managers
  • Training Directors
  • Supervisors

Mandi Stanley With more than 16 years of experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.

She's a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of the American Management Association for five years. Mandi is the author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.

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