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Pack of SIX: Best Selling HR Trainings by Judi Clements

  • Product Id: 20070PACK

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  • Webinar Packs Access recorded version only for one participant; unlimited viewing for 6 months.
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Speakers Instructor : Judi Clements
Product Id : : 20070PACK

Overview:

Managers spend more than 40% of their time dealing with workplace conflicts. Conflicts slow down everyone's productivity and can lead to malicious law suits or deadly violence. In this program, Judi Clements helps your gain the conflict management skills you need to prevent or resolve conflict before it gets out of control. You'll learn how to turn destructive conflict into productive discussion by objectively analyzing the causes of conflicts & developing action plans to reverse problems. You'll learn how to mediate conflict between employees, prevent conflict from turning violent, and return your workplace to a more productive one.

Why should you attend: To develop the skills to prevent or resolve workplace conflict more effectively so that conflicts are dealt with early and effectively before they develop into major problems

Areas Covered in the Session:

  • HR's and managements roles and responsibilities in preventing & managing workplace conflict
  • How to assess a variety of conflict situations and their root causes
  • How to distinguish between personality conflicts & disciplinary issues
  • How to distinguish between constructive conflict and destructive conflict
  • Productive ways to prevent destructive conflict or its escalation
  • How to coach employees in the art of peer-to-peer conflict management
  • How to conduct win-win mediation with employees

Who Will Benefit:
  • Senior HR Professionals
  • HR Analysts
  • HR Managers
  • Directors
  • HR Personnel
  • Employee Relations Professionals
  • Directors
  • Vice Presidents
  • Managers
  • Shift Leaders
  • All Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.
Speakers Instructor : Judi Clements
Product Id : : 20070PACK

Overview:

Today organizations are realizing the tremendous cost of incivility in the workplace. Incivility leads to decreased morale, anxiety, depression, absenteeism, and loss of productivity. Employees working side-by-side need to learn how to respect each other so they can work as a team. In this information-packed webinar, Judi Clements shows you how to begin the process of making your organization a civility-conscious place.

You will learn how to spot the signs of incivility, get senior management buy-in to affect change, and begin the process of building civility literacy in your organization. This program is based on the idea that civility, like all good communication practices, is a skill that can be taught, reinforced, and rewarded. Civility is no longer a "nice-to-do," but a workplace imperative for a safer, more productive workplace.

Why should you attend: To create a culture of respect and civility by empowering your organization with the essential tools of workplace civility

Areas Covered in the Session:

  • Diagnose how & why civility breaks down
  • Understand the cost of incivility in terms of lost productivity and staff attrition
  • Find the common elements that distinguish "civility" from "incivility"
  • View civility as a communication skill
  • Pinpoint the role of managers in creating & sustaining civility in the workplace
  • Utilize techniques to reverse incivility
  • Implement a workplace civility policy
  • Involve senior management in implementing a civility-minded culture

Who Will Benefit:
  • Senior HR Professionals
  • HR Analysts
  • HR Managers
  • Directors
  • HR Personnel
  • Employee Relations Professionals
  • Directors
  • Vice Presidents
  • Managers
  • Shift Leaders
  • All Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.
Speakers Instructor : Judi Clements
Product Id : : 20070PACK

Overview:

It's often called the "most dreaded management task". It's the performance appraisal. How do you evaluate your employees performance without soft peddling the difficult stuff or being hypercritical and risking a defensive reaction? In this program, Judi prepares managers & supervisors for this difficult, yet very important, job. Without a successful performance appraisal process, organizations can fall into the trap of "carrying" poor performers & tacitly endorsing substandard work.

Judi shows leaders how to prepare for a performance appraisal, use behavioral, not attitudinal language, ensure legal compliance, and help employees set performance goals. She shows managers how to turn appraisal meetings into valuable give-and-take discussions and deal with defensive reactions and other negative behavior.

Why should you attend: To develop the skills to plan, write, and execute a performance appraisal document and sit-down meeting; to enable employees to assess performance, set goals, and develop new skills, knowledge, & competencies.

Areas Covered in the Session:

  • Keep an Employee Performance Log
  • Use Log Notes to write appraisals
  • Write annual performance goals
  • Write performance improvement plans
  • Prepare for an appraisal meeting
  • Encourage employees to self-appraise
  • Encourage employees to appraise you
  • Encourage employees to set annual performance goals
  • Encourage employees to identify areas for development
  • Anticipate & manage employee defensiveness, anger, or other emotions
  • Ensure the appraisal process has "no surprises"

Who Will Benefit:
  • Senior HR Professionals
  • HR Analysts
  • HR Managers
  • HR Directors
  • HR Personnel
  • Employee Relations Professionals
  • Directors
  • Vice Presidents
  • Managers
  • Shift Leaders
  • All Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.
Speakers Instructor : Judi Clements
Product Id : : 20070PACK

Overview:

Today's workplace carries more challenges than ever before. Managers are called upon to deal with a diverse workforce with diverse challenges. Often communication can break down when managers have to deliver tough news about substandard performance, workplace change, team conflict, or any number of other problems. Many employees enter the workplace with anger management, substance abuse, mental health, and personal issues that overflow into the workplace. In this program, Judi Clements gives you some valuable guidelines for handling difficult interactions with employees, co-workers, and others. You'll learn some effective ways to facilitate dialogue with your employees in a way that lets you maintain control while bringing out the best in each of them.

Why should you attend: To present proven strategies for handling difficult conversations with employees that turn around substandard performance and result in more productive work relationships while keeping managers and their organizations in legal compliance.

Areas Covered in the Session:

  • Diagnose how and why communication breaks down
  • Diagnose and deal with defensive communication and behavior
  • Keep your own emotions in check
  • Stay in control of the conversation
  • Know when to talk and when to listen
  • Know when to soften the blow and when to lower the boom
  • Stay safe with a volatile person
  • Handle someone who cries
  • Handle someone who won't participate

Who Will Benefit:
  • Senior HR Professionals
  • HR Analysts
  • HR Managers
  • HR Directors
  • HR Personnel
  • Employee Relations Professionals
  • Directors
  • Vice Presidents
  • Managers
  • Shift Leaders
  • All Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.
Speakers Instructor : Judi Clements
Product Id : : 20070PACK

Overview:

In our litigious society, it has become more & more important for supervisors to know how to document & discipline employees to avoid law suits and manage employee performance effectively. In this program, Judi gives managers a "crash course" in safe, legal, & effective disciplinary practices & documentation. You'll learn how to separate poor performance from poor attitude, counsel employees, & write Performance Improvement Plans. You'll learn how to keep a legal Performance Log to document both good & substandard performance. You'll learn how to implement discipline with confidence & accuracy.

Why should you attend: To learn how to discipline & document effectively & legally; to utilize discipline as a performance management tool for improving employee performance; to protect managers & organizations from adverse legal action when possible.

Areas Covered in the Session:

  • Analyze poor work performance and help employees turn it around
  • Avoid the negative consequences of inadequate documentation & discipline
  • Utilize the range of disciplinary options.
  • Respond quickly and appropriately to common disciplinary infractions
  • Keep a legal Performance Log
  • Distinguish between subjective and objective documentation
  • Work with employees to develop Performance Improvement Plans
  • Write a performance improvement plan
  • Fill out formal HR disciplinary paperwork
  • Protect yourself and your organization from legal landmines

Who Will Benefit:
  • Senior HR Professionals
  • HR Analysts
  • HR Managers
  • HR Directors
  • HR Personnel
  • Employee Relations Professionals
  • Directors
  • Vice Presidents
  • Managers
  • Shift Leaders
  • All Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.
Speakers Instructor : Judi Clements
Product Id : : 20070PACK

Overview:

"The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit."

"This program, has been approved for 1 (HR (General)) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Overview: Having an harassment policy buried in your employee handbook is no longer sufficient to protect your organization, your managers, or your employees. Learn how to communicate your policies and procedures to your employees and implement them fairly and consistently in this information-packed webinar. Studies have shown that routinely showing employees a video on stopping workplace harassment is not enough. Employees need an organization's commitment to feel safe and respected in the workplace.

Managers have to understand what harassment is and how to prevent it or stop its escalation. Judi Clements shows you how to pinpoint what harassment is, handle employee complaints promptly and effectively, and follow safe human resource practices.

Why should you attend: To develop the skills to encourage employees to interact respectfully with one another, following anti-harassment and anti-bullying workplace polices; to deal effectively with victims and harassers, & heal a damaged workplace.

Areas Covered in the Session:
  • What workplace harassment is and how to stop it
  • What constitutes a "pattern" of harassment
  • How to communicate your organization's policy in the most effective way
  • How to promptly handle employee complaints
  • How to distinguish between valid and invalid complaints
  • How to conduct investigations and interviews
  • How to protect your organization with proper documentation & discipline

Who Will Benefit:
  • Senior HR Professionals
  • HR Analysts
  • HR Managers
  • Directors
  • HR Personnel
  • Employee Relations Professionals
  • Directors
  • Vice Presidents
  • Managers
  • Shift Leaders
  • All Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on www.judiclements.com. You Tube. Facebook, Linkedin, Google +, and Twitter.

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