Dr. Joni Johnston is a licensed clinical/forensic psychologist, private investigator, and CEO of WorkRelationships, an employee relations consulting firm. Since 1991, she has conducted hundreds of workshops and trained thousands of managers and HR professionals on how to deal with employee conduct issues - from dress code violations to offensive behavior investigations to workplace violence.
Every manager encounters employees who cross the line into unacceptable behavior. Maybe they tell off-color jokes. Spread gossip. Act like slobs. Practice poor personal hygiene. Ridicule core organizational values. Or violate company rules and policies.
This workshop helps HR professionals understand how to navigate the difficult and often murky challenge of dealing with "invisible disabilities." To make matters more confusion, the recent amendments to the A.D.A. have a significant impact on the rights of mentally employees as well as the responsibilities of employers.
Disciplining and terminating workers who are underperforming or breaking the rules is stressful for even the most skilled manager. Even worse, there are so many ways to get it wrong; failing to document all incidents regarding a discharge, firing an employee who has health or personal problems, or waiting until the employee's performance has deteriorated past the point of no return to address it.