Ben Adkins has provided tools for increased effectiveness to organizations, teams and individual employees since 1985. He has presented more than 2,800 seminars, workshops, keynotes and management retreats throughout North America, the UK and Africa receiving rave reviews and outstanding evaluations from diverse groups of large and small audiences. His primary focus is workplace conflict management, leadership development, communication effectiveness and productivity improvement. He is a master trainer with Mediation Training Institute International; a Distinguished Faculty Award recipient from the National College of District Attorneys; Vice President of the Tarrant County Association of Mediators; Fort Worth Business Press columinst; author and consultant.
This program has 24-hour benefits. It's all about relationships. Participants learn time proven techniques and strategies to communicate with credibility and confidence, turn problem relationships around and build long term work relationships.
It's what you do AND it’s how you do it. In this webinar you will learn what to do and how to do it when it comes to employee progressive discipline. Discussions of an employee’s attitude or motivation can lead to endless disagreement and wrangling without even reaching agreement that there is a problem! Without that agreement, you are not going to achieve any real change in behavior. Concentrating on observable behavior leaves no room for disagreement. It makes it that much easier to get to the next step: discussing what must be done to improve the situation.
In today's challenging business environment, you have to build successful work relationships and interact with people in a positive way to achieve your desired results.