SHRM-Recertification-Provider.jpg HRCI.jpg
  • Cart 0
SHRM-Recertification-Provider.jpg HRCI.jpg

2-Hour Virtual Seminar on Difference Between Manager, Coach, and Mentor to Engage Employees and Learn Coaching Skills to Improve Leadership

In this webinar you will Learn how to build the coaching relationship and motivate your employee and learn how to use a "Coaching Plan" to as a way to clarify goals and objectives, Also you will learn the difference between Role of a Mentor, Coach and Manager and also Learn how to use all three skills and what to expect from each different role.

Register Now
Product Id : 702252
Instructor: Valerie Pelan

Training Options Duration: 2 Hours
Tuesday,   November 13, 2018   |    09:00 AM PST | 12:00 PM EST



online training only for one participant

Corporate Live


Any number of participants



Access recorded version only for one participant ?

Corporate Recorded


Access recorded version, Any number of participants ?

Recertification Credit

Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM.
Credit is awarded based on the actual educational time spent in the program. ?

The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.

This activity has been approved for 2 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at"

Overview: Explain the how a manager can use mentoring style and coaching style to motivate and improve employee performance. Coaching and mentoring are often confused; learn the difference and when and how to use each style.

Understanding the difference between the two approaches and how to effectively use each style is key for managers who want to retain employees and increase their "social capital" and reputation as leaders and managers.

Learn three coaching models to improve the coaching style of the manager and improve direct report performance. Learn in more depth: what coaching is and what it is NOT. Learn how to build the coaching relationship and motivate your employee and learn how to use a "Coaching Plan" to as a way to clarify goals and objectives.

Why should you Attend: Effective managers draw upon many skills to lead their teams. For the manager it is important to know when to use Mentoring or Coaching to improve employee engagement and give constructive feedback. When Managers provide constructive feedback, they create a "win-win" situation for their direct reports and improve business results by motivating and engagement employees.

Managers and leaders who use coaching skills have more successful careers and improved business results as compared with Managers who do not use coaching.

Knowing good coaching conversation questions is increases employee motivation to achieve their goals, improve their performance, take advantage of career opportunities and professional development.

Areas Covered in the Session:
  • The role of manager
  • Definition of employee engagement and a "motivating job"
  • Definition of constructive feedback and motivation
  • The definition and difference between a mentor and a coach
  • Situational examples are provided to reinforce how to use the two different styles and the choice of the style depends on the situation and employee that will benefit
  • The end results are to initiate a positive learning situation and create accountability in the employee

Understand what coaching is and the benefits from coaching conversations
  • Coach's role in facilitating these question and motivating conversations
  • Learn how to build the coaching relationship with direct reports and motivate your employee
  • Set realistic goals using Coaching Plan-SMART goals
  • Learn what the Transtheoretical model of change tells about change conversations

Examples of how to apply the Three Coaching Models and sample questions for each model
  • Use the G.R.O.W. coaching process to facilitate beneficial coaching conversations
  • Learning Coaching Conversation to build trust
  • Learn the 4 Square Coaching Model as an accountability model
  • Learning Coaching Conversation to build trust

Who Will Benefit:
  • Leaders
  • Managers
  • High Potentials
  • HR
  • Operations Managers
  • Technical
  • Accounting and Finance
Valerie Pelan has been consulting and providing Executive coaching for over 10 years.

She provides her corporate clients with a strategic and global perspective that combines her business experience working in Fortune 100 companies and her experience as an entrepreneur. As President of Integrated Focus, she provides leadership coaching to leaders and high potentials: her areas of expertise are executive presence, career transitioning and leading change.

She works with the owners and executive teams in mid-sized companies providing Strategic Planning and communication skills.

Valerie was featured in Jan. 2009 Dallas Business Journal. Her clients agree she provides a strategic perspective on leadership and team dynamics that improves performance and positively impacts business results.

Valerie’s 20+ years in Fortune 100 companies included strategic organizations such as product management, competitive and financial analysis, regulatory affairs and service implementation.

Valerie has worked with C suite leaders to VP and business owners and their executive teams. She is certified by the global standards organization, ICF and mentors and assesses coaches as part of their coaching certification. She is certified in over 15 assessments giving her flexibility and adaptability to work in various organizational cultures: MBTI – Myers Briggs, DISC, Extraordinary Leader 360, MLQ 360, Lominger Voices 360, Hogan Inventories, Winslow Behavioral Profile, and Conflict Dynamics Profile.

Valerie has been a leader in the community and continues to serve on non-profit Boards. She speaks at National and global conferences on Coaching, leadership, and Communication skills. She has MBA in Economics and is an adjunct professor at University of Dallas College MBA program in the College of Business.

Related Webinars:

No Related Webinars Available

  Your Recently Viewed Webinars