Toll free:
+1-800-385-1627
Cart:
0 items

Emotional Intelligence: A Vital Skill for Managers and Employees for the "New Normal" Workplace

In this webinar, attendees will become familiar with the EQ model and learn how to apply EQ skills for maximum effectiveness for the New Normal workplace.

Thursday,
August 13, 2020
Time:
10:00 AM PDT | 01:00 PM EDT
Duration:
60 Minutes
Webinar Id:
703267
Register Now

Live Version

$145. One Participant
$295. Group Attendees

Recorded Version

$195. One Participant
$395. Group Attendees

Combo Offers

Live + Recorded
$289 $340   One Participant

Live + Recorded
$599 $690   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

HRCI

The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit ...more


HSRM Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.
Overview:

Emotionally intelligent managers, supervisors and professional staff are your greatest assets.

They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations.

They are more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others On the other hand, those with low (EQ) continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders.

In this webinar, attendees will become familiar with the EQ model and learn how to apply EQ skills for maximum effectiveness for the New Normal workplace.

Why you should Attend: In today's workplace, it isn't enough for your managers, supervisors and professional staff to be smart; what’s required is to have emotional intelligence (EQ) - the ability to manage effectively their emotions and behavior; navigate the social complexities of the workplace; and make the right decisions that will achieve positive results.

There are extraordinary benefits to boosting emotional intelligence in your organization. With a greater level of self-awareness and control as well as a better understanding of others, your key talent and leaders will be more focused, disciplined, collaborative and productive.

Join us, and discover exactly what emotional intelligence is why it's recognized as one of the hottest performance tools for success-minded people and how you can easily "raise" your EQ to effectively deal will the changes and stresses in your "new normal" workplace.

Areas Covered in the Session: This webinar will cover these seven topics that will increase your understanding and application of EQ:
  • Define Emotional intelligence (EQ): what it is and why it is important
  • Recognize the three reasons you and your organization need to practice EQ
  • Provide an EQ competency model and the four domains or core skills that are essential
  • Identify the five elements of EQ and the questions you need to ask yourself to gauze your EQ
  • Provide examples of how EQ is used for hiring and selection, high potential leadership development, team effectiveness, sales
  • Review three self-management skills to increase your professional and leadership EQ
  • Put it into practice: How to use EQ in a variety of real-world workplace situations

Who Will Benefit:
  • CEO's
  • COO's
  • VP of Human Resources
  • Human Resource Professionals
  • Chief Learning Officer
  • Directors
  • Project Managers
  • Operation Managers and Supervisors
  • Team Leaders
  • Staff Managers and Supervisors
Instructor:

Marcia Zidle, MS, NCC, BCC is the CEO of Leaders At All Levels and a board certified executive coach based in Dallas Texas. She works with executives, management teams and high potential professionals ON THE MOVE! They want to move up to the next level - ahead of their competition - into new areas - over and around obstacles - beyond business as usual - towards a sustainable future.

With over 25 years of management, business consulting and international experience in the areas of business transformation, talent management and leadership development, she provides strategic focus, alignment and guidance to business leaders and their teams to ensure they get on the right track, stay on the right track and not get side-tracked in their drive for higher performance and profitability.

Marcia's expertise includes coaching high performers for senior and mid-management positions, developing effective executive teams, positioning organizations for significant growth and facilitating business and team performance. Her specialties include strategy and culture, change management, employee engagement, team building, career management, leadership assessment and development.

Her clients include Southwest Airlines, Dr Pepper / Seven Up, EDS, FCCI Insurance, Solvay Pharmaceuticals, Texas Health Resources, UT Southwestern Medical Center, Nokia, Plymouth Steel Tubing, Raytheon, Texas Instruments, Southern Methodist University, Global Leadership Executive MBA at Univ. of TX at Dallas. U.C.L.A and U.S.C. (California), Texas Workforce Commission, Banking Operations Institute, National Management Association, National Society of Hispanic MBA's, Society of Human Resource Management, Young Presidents Organization, Multiple Sclerosis Society of Texas.

Marcia is the author of "The Effective Manager: What Really Works" handbooks and "Career Savvy: Life Preservers for Today's Rough Seas and Tomorrow's Raging Waters." She has a Masters in Organization Effectiveness from University of Southern California and is a Board Certified Coach from the Center for Credentialing & Education, Inc.

She's also the host of The Business Edge, a weekly internet radio show on the business channel of Voice America Media, giving practical advice to executives and managers on how to take their company, firm or practice to that next level with less stress and more success - in other words: how to take the growing pains out of growth.

Finally Marcia's "claim to fame" is as a global citizen - living as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an "Aussie". She's traveled in over 30 countries throughout Europe, the Middle East, Far East, and the South Pacific.


Recently Viewed