Not everyone is skilled at giving feedback, and it can be equally difficult to receive constructive criticism as well. Giving and receiving feedback is missing from workplaces and so employees are leaving. Just say 'thank you' and 'please' more and we should be good to go. No. No? No.Feedback can reinforce existing strengths, keep goal directed behavior on course, clarify the effects of behavior, and increase recipients' abilities to detect and remedy errors on their own. Your employees want to know when they are doing good, great and need development. Learn to give it with dignity and integrity, respectfully and honestly. Frequent and effective feedback increases productivity and team harmony.
Colleen Clarke is a highly recognized career specialist, corporate trainer, and workplace coach in the areas of career management and transition, communication and networking. For the past 20+ years she has inspired, through her training and counseling, thousands of people in groups and individually to maximize their career and workplace potential. Colleen graduated from the first class of coaching students from the Adler Institute as a certified Workplace Coach in 1999.
In 1990 Colleen founded a not for profit organization for unemployed business professionals called E.A.R.N., the Executive Advancement Resource Network. Over the 10 years she administered and facilitated Canada's most recognized support group, over 7000 job seekers benefited from the weekly motivational and educational meetings and workshops.
Colleen is a qualified MBTI Step 1 & 2, Personality Dimensions, True Colors and EQ-i2.0 facilitator. She is the author of Networking How to Build Relationships That Count and How to Get a Job and Keep It. Whether speaking or writing, Colleen insightfully and humorously shares with her audience the practical insights and "hands-on" approaches and techniques she has developed as a motivational leader.
Often quoted in magazine, news articles and columns, Colleen has a plethora of radio and television interviews to her credit as well. She contributes monthly to Canada's national newspaper The Globe and Mail's Nine to Five workplace column. She wrote weekly for internet job sites Workopolis.com, Monster.ca and commuter newspapers 24 Hours and Metro Toronto. Colleen was a career advisor on Oprah's OWNetwork program "Million Dollar Neighborhood."
Whether coaching, counseling or training, Colleen exudes the passion and knowledge she has for her subject matter with humor and inspiration. Off hours you will find Colleen on the Board of Directors for the Ontario Association of Career Management and the National Communication Coaching Association, a committee member for The Toronto Police Services Division 55 Community Police Liaison Committee and an active member of the Toronto Beaches Lion’s club.
Colleen is a graduate of the University of Alberta, Edmonton, Alberta in Recreation Administration and has lived in Toronto, Ontario for 37 years.