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Winning the War for Profit: Developing Leaders Where It Really Matters

In this webinar, we will discuss why developing leadership on the front-line leads to a better bottom line.

September 24, 2020
10:00 AM PDT | 01:00 PM EDT
60 Minutes
Webinar Id:
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Live Version

$145. One Participant
$295. Group Attendees

Recorded Version

$195. One Participant
$395. Group Attendees

Combo Offers

Live + Recorded
$289 $340   One Participant

Live + Recorded
$599 $690   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


If you could improve the profitability of your organization by 48%, would you do that? Organizations focus their leadership development efforts on upper management, but in fact, focusing on the front-line supervisor is more effective in elevating organizational performance.

Organizations fail to properly prepare, select, train, and support first-line supervisors and consequently miss out on the benefits of engaged employees and high-performance teams. In this webinar, we'll discuss why developing leadership on the front-line leads to a better bottom line.

Why you should Attend: We've all heard the adage, "People don't leave their jobs; they leave their managers." There's a lot of truth in that statement. What are you doing about it?

Areas Covered in the Session:
  • The importance of the first-line supervisor
  • The critical competencies for successful first-line supervisors
  • Leadership development structure for preparing, selecting, training and supporting the first line supervisor
  • The 6 C’s critical to supervisory success
  • Organizational factors needed to support successful first-line leaders

Who Will Benefit:
  • Business owners
  • CEO
  • COO
  • VP HR
  • Director HR
  • HR Manager
  • Training Manager

Penny D.Miller entered the HR field when she joined the Air Force after college with a degree in Biology from Purdue University. She received a masters degree in Management while stationed in the United Kingdom. Her final assignment was at Sheppard Air Force Base in Wichita Falls, TX, where she had responsibility for the HR functions for 12,000 employees, military and civilian, as well as approximately 40,000 students who attend technical training at the base annually.

After her Air Force career, Penny launched her civilian career, first as a headhunter for the construction industry and then as Director of HR for a large multi-specialty clinic. She progressed in that position to co-COO before starting her own HR consulting company, My HR Department. Penny has a passion for helping companies become more profitable and she believes the primary leverage point to do that is the first-line supervisor. Most of her consulting practice centers around training and coaching leaders at all levels of the organization to be better performance coaches. Penny has authored two books, focused on developing first-line leaders: Winning the War for Profit: Developing Leaders Where It Really Matters and Leadership in the Trenches: Developing Front-Line Leaders. In addition to her consulting work, Penny is an adjunct instructor at Midwestern State University and Wayland Baptist University, teaching courses in management and human resources.

Penny has earned designation as a Senior Professional in Human Resources (SPHR), a SHRM-Senior Certified Professional (SHRM-SCP) and a Certified Employee Benefits Specialist (CEBS

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