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Are you Struggling to be Heard? Overcome the Challenges Presented by Poor Communication between GenX and Millennials.

By attending this webinar you will develop a deeper understanding of the importance of sharing ideas between team members regardless of age barriers. You will gain tools and tips which will bring benefits to your work life as well as your personal life.

September 24, 2019
10:00 AM PDT | 01:00 PM EDT
60 Minutes
Webinar Id:
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Live Version

$145. One Participant
$295. Group Attendees

Recorded Version

$195. One Participant
$395. Group Attendees

Combo Offers

Live + Recorded
$289 $340   One Participant

Live + Recorded
$599 $690   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.
This activity has been approved for 1 HR (General) recertification credit ...more

HSRM Viewing this webinar, its entirety qualifies for a recertification credit hour that may be counted toward SHRM-CP and SHRM-SCP recertification from SHRM. Credit is awarded based on the actual educational time spent in the program. ?
1-hour educational program = 1 PDC.
1-hour and 15 minute concurrent conference session = 1.25 PDCs.
3-hour e-learning course = 3 PDCs.

Without the appropriate communication achieving a goal is highly challenging. Humans rely on communication at all stages of our lives. We are social creatures regardless of being introverted or extraverted - human interaction is a necessity we require to grow.

We are constantly bombarded with various forms of media through countless platforms yet we struggle with communicating with one another. We should be experts in this field of communication yet we feel distanced from one another.

Perhaps you believe that you're too weird and you're scared of your own ideas because they will bring awkward judgement. Maybe you believe that you're opinion matters to absolutely no one and because of that you don't share. If not this, then it may be the opposite. Is your voice falling on deaf ears? Is your approach confident, prepared, and eloquent but nothing comes from it? It feels as if your idea was briefly acknowledged and then slipped into the filing cabinet to be reviewed ‘at a later date' which never seems to come? This webinar will share how effective communication can be used to overcome any challenge. Challenges between colleagues, between generations, within ourselves begin to disintegrate when we effectively communicate. Improving on our communication skills is a choice. Not doing so is also a choice.

Imagine assigning a small team of 5 people with a project that wasn't presented to them clearly. What if they team leader explained the project well enough that they understood it themselves but their team struggled to grasp the essence of what needs to be done? Is the team comfortable with each other? Will they ask each other questions to clarify what was asked of them? Do we risk appearing lesser? Do we make ourselves vulnerable by asking for further direction? Perhaps we don't want to feel insecure about being there worried about not being as good as the rest.

He who asks a question is a fool for five minutes; he who does not ask a question remains a fool forever. - Chinese Proverb.

Make the choice to overcome challenges, at work and in your personal life,by improving your communication. Imagine a world where people understood your thoughts, where people listen when you speak, and where they share their ideas with you. This world doesn't have to remain as a mere idea tucked away in your solitary brain.

You have the ability to create it, to open yourself and others up to a new ways of thinking. Speak up, bring life to your thoughts, share mutual respect with all levels of your team, and overcome any challenge through improved communication.

Why should you Attend: Experts say that the mind thinks between 60,000-80,000 thoughts per day. Simply organizing that amount can be overwhelming, let alone, deciding which to share. Maybe you're embarrassed that your colleague won't understand what you're thinking. They may ask, "how could you possibly come to that conclusion?" Now you're tasked with explaining to someone else something that may still be unclear to you. I'm sure that I'm not the only person to have caught myself in that situation.

Should the Millennial risk appearing to be a naïve neophyte? What if instead they come off as brash and overconfident? Should the GenXer risk appearing out-of-date and no longer relevant? What if they instead come off as a know-it-all? These are constantly reoccurring thoughts that can present themselves in each of us throughout the day, at work and in our daily lives. These thoughts can grow into crippling anxiety and lead us to that dreaded feeling of being overwhelmed, no longer in control.It is critical to regain control of these emotions because being productive while under these conditions is challenging but is imperative in order to perform at the top of our abilities.

Make your voice heard. Bring value when you speak. Calm your nerves before having to speak in front of peers. The exchange of stories and ideas across generations creates our lives. Be a part of the creation.

By attending this webinar you will develop a deeper understanding of the importance of sharing ideas between team members regardless of age barriers. You will gain tools and tips which will bring benefits to your work life as well as your personal life.

Areas Covered in the Session:
  • Effective communication goes beyond speaking
  • How to align a team and get desired results
  • How Millennials can approach GenXers without appearing naïve
  • How GenXers can approach Millennials without appearing ancient

Who Will Benefit:
  • HR Professionals
  • Executive Leaders
  • Consultants
  • Managers
  • Entry-Levels Positions
  • Interns
  • Supervisors
  • Small Business Owners

Louis Engel was born and raised on a small island in the Caribbean called St. Maarten. His parents thought it was in his best interest if they sent him to boarding school in Canada. He completed the majority of high school at a boarding school in Ontario and then went on to pursue an Honors Specialization in Biology which was completed in 2013. After struggling to find a job his my field, which was required for permanent residency, he decided that his chances would improve if he was to receive further schooling. Louis enrolled in an online Clinical Trials Management program in 2015 and completed an internship in the field in 2016.

The internship lead to a part-time opportunity with the same company which quickly turned into a full-time opportunity. Louis began his internship in the Clinical Operations department and learned that, plain and simple, it was not for him. He decided to knock on some doors and search for other opportunities within the same company. This landed him in the Sales & Marketing department. Louis began travelling around North America to attend conferences as a representative for the company. One Wednesday night in October 2016 he received news that he was no longer legally allowed to work in Canada anymore. Louis finished his regular day at the office and then hurried over to his second job as a bar tender. Once that shift came to an end he decided to catch up on his emails in preparation for the rest of the week. One of those emails read that his application to remain in Canada had been denied. Louis had to quit both jobs immediately to not risk being deported.

He left Canada in December 2016. He didn’t know what to do. Louis still had his whole life set up there. At that point, Ontario was home for 10 years and it wasn’t time for it to be part of his past. While he was in St. Maarten he completed one last application, one last opportunity to make sure that his time in Canada wasn’t wasted. It worked. Louis made it back but under strict conditions. This permit was good for one year. Enough time for him to meet the remaining requirements necessary for permanent residency.

Louis submitted his application for permanent residency in March 2018 and returned, once again, to St. Maarten for an indefinite amount of time while he waited. After five months of patience he was rewarded with permanent residency. Canada saw his return in August 2018, but not the pharmaceutical industry. He returned to working as a server and bar tender to earn an income after being unemployed for 5 months and battling with lawyer fees. While he worked that job he also prepared his next move. Louis wasn’t sure what it was going to be but he knew that he was not going to get stuck in the food service industry.

His experiences have lead him to develop a passion for overcoming challenge, embracing change, and exploring curiosity. Louis followed his passion then and it continues to lead him today. He allows his curiosity to help him find a way to overcome challenges. Overcoming challenge often requires change. Change can be a result of a new environment or from a new way of thinking. His struggles have built him to become resilient. Louis looks forward to difficult experiences, it is when the greatest lessons are learned.

With his passion came a burning desire to share what he has with as many people as he can, his perspective as a Millenial. This thought lead to him quitting his job as a bar tender and pursuing a career as a speaker. He focuses on sparking curiosity in the individual. Louis’ goal is to inspire personal development and he does so by carrying an inspirational message through storytelling

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