Toll free:
0 items

Civility in the Workplace: Respectful Habits at Work Lead to Greater Productivity

90 Minutes
6 months
Webinar Id:
Register Now

Recorded Version

$165. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


Encouraging civility in the workplace is becoming a corporate goal in our diverse, hurried, stressed and litigation-prone society.

A civil workplace is good for employees, managers, customers, and the bottom line. Rudeness, however, has become so commonplace that we often can't escape it. Employees working side-by-side need to learn how to respect each other so that they can work as a team. Unreturned emails, unfulfilled promises, late arrivals at meetings, & distracted listening all hurt workplace productivity and make work an awful place to be. In this program, Judi teaches employees how to renew workplace civility by learning how to evaluate their words and actions using a variety of simple, yet effective, tools.

Why you should attend: To develop the skills to communicate more respectfully and productively in the workplace; to minimize workplace conflict, encourage teamwork, and build a positive, productive workplace.

Areas Covered In the Session:
  • Pinpoint the characteristics of respectful communicators
  • Self assess your civility index
  • Diagnose how & why civility breaks down
  • Choose the most respectful communication practices
  • Understand the negative consequences of gossip
  • Develop a positive communication climate to enhance productivity
  • Utilize civility litmus tests
  • Use appropriate email and meeting etiquette
  • Practice the Top Civility Guidelines
Who will benefit:
  • Managers
  • Supervisors
  • Leaders
  • Human Resource Professionals
  • Shift Leaders
  • Customer Service Providers & Managers
  • Front Line Employees

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on You Tube. Facebook, Linkedin, Google +, and Twitter.

Recently Viewed