Toll free:
+1-800-385-1627
Cart:
0 items

How to Give Corrective Feedback - the C.A.R.E. Model - Eliminating Negative Behavior by Focusing on Accountability

This webinar will provide you the tools you need to be able to approach it with a corrective action plan in place. This is about using the right language, words and habits that will teach you how you can resolve any issue.

Monday,
August 10, 2020
Time:
10:00 AM PDT | 01:00 PM EDT
Duration:
90 Minutes
Webinar Id:
703226
Register Now

Live Version

$145. One Participant
$295. Group Attendees

Recorded Version

$195. One Participant
$395. Group Attendees

Combo Offers

Live + Recorded
$289 $340   One Participant

Live + Recorded
$599 $690   Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

Overview:

C.A.R.E.-ing is: being appreciative, presence, acknowledging feelings, projecting positive intent, avoiding assumptions, being compassionate and focused.

This fast paced, value loaded webinar is perfect for anyone who wants to stretch and develop themselves into a more effective leader where trust, integrity, engagement and productivity flourishes.

This is How to Confront With C.A.R.E. Connecting: Communication and Careful Listening Attention: Analysis, Action and Assertive Respect: Responding and Responsible Expectations: Emotional Control and Being Effective

Why you should Attend: In today's demanding business climate that has an accelerated focus on treating workers right, it is so important to engage their issues with timely action, tact, and communication skills that leaves nothing to chance in corrective measures, for any and all negative situation you encounter.

What is the issue you are challenged with? Uncontrolled negativity in the workplace, offensive language, constant and undeserved criticism, personal hygiene, inappropriate clothing, religion or political opinions, tardiness, poor work performance, negative behavior and people who are oblivious to the impact and effect on fellow employees or customers - or just don't care to know?

Conflict that produces complaints, and complaints handled poorly that generate conflict, is unhealthy, destroys productivity, and creates an unpredictable environment. While you can't be fully prepared for every bad situation you will be confronted with, this webinar will provide you the tools you need to be able to approach it with a corrective action plan in place. This is about using the right language, words and habits that will teach you how you can resolve any issue.

As a bonus, don't miss out on receiving the 3 self-tests that guarantee you the skills to empower, engage and inspire employees for long term loyalty to you, retention for your organization, and how to coach for engagement.

Areas Covered in the Session:
  • How to identify when you start to lose control
  • The 'Snowball Effect' of uncontrolled negative people
  • Why you need to develop communication/interpersonal skills
  • How to read and understand body language
  • What creates workplace dysfunction and how to correct it
  • Identify negative workplace performance measures
  • What good communication creates - and is vital to the workplace
  • Leadership styles that create trust
  • 3 Core Strategies in Relationship Development
  • 8 Vital Communication Principles
  • Top 10 Measures and Solutions for CARE-ing

Who Will Benefit:
  • This webinar is designed for new to mid-level executives, supervisors, managers, who are looking for new decision-making skills to lead and motivate others.
  • This is especially helpful for those who are on track for a new leadership role or are preparing to assume a challenging new leadership function.
Instructor:

Bruce Lee As an international event speaker, coach, MC and author, Bruce Lee brings the experience of a solid business leadership and entrepreneur /ownership background from a good cross section of industry for 40 + years.

Charter Bank branch management and Alberta Manager for the VISA credit card Division of a Canadian Bank,

Senior marketing representative for a fully integrated Canadian oil and gas company, charged with increasing market share and building new service stations

Senior executive recruiter with an office in England

Owned and managed a 24 hour a day, 365 days a year retail convenience store and gas bar business.

As an implementation specialist for Custom Learning Systems, he enjoys working with health care clients all across North America and is developing a new platform that supports immediate patient feedback

On a personal note, he is very active at the Board level in community and sport organizations, manages successful election campaign, and is a regular blood donor - 504 times and still counting!

Bruce has been providing education keynotes, workshops and webinars all across North America full time for the past 30 years. Bruce is passionate on working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical, real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels. Recent clients include health care organizations, education systems, accounting and CEO groups.

The focus is always on improving engagement and teambuilding with the added value of aligning corporate strategy to create high performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment.

In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge. A free PDF version of this book is one of the many complimentary resources Bruce offers at the conclusion of every webinar. There is also a special series of complimentary resources offered if you are in health care.


Recently Viewed