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Knowing what to do in increasingly complicated employee situations can be difficult for even seasoned Supervisors and Managers, especially if there was never training.
For a new Supervisor or Manager these problems are intensified. Further exacerbating the problem is that Supervisors and Managers often inherit a dysfunctional department and/or promoted to supervise those with whom they once were coworkers. In an increasingly complicated world of employee compliance in which HR struggles just to keep abreast of new developments, not teaching Supervisors and Managers the basics can be costly.
After all it's the Supervisors and Managers who interact with employees on a day to day basis and every day is an opportunity for problems to arise that a Supervisor or Manager was never trained how to address.
Even routine situations such as denying a seemingly simple request for a few days off can blow up into claims of a denied request for protected leave.
Why should you Attend:
From a business perspective, training Supervisors and Managers in the basics of HR compliance; basics of employment law, how to write documentation and how to use the tools of employee development is the most cost effective action an employer can take to reduce risk and stave off unwarranted employment claims.
From Supervisors and Managers perspective, managing from Day One is the most important thing either can do for productivity purposes, compliance reasons, employee development and engagement and also - to safeguard their own career.
From an HR perspective, training Supervisors and Managers of the basics of HR compliance can help to defend against a whole host of unwarranted employment claims, including those that often begin from miscommunication, misinformation, and mismanagement.
From an employee's perspective, having a Supervisor who is professional and well versed in the obligations of employers to their employees is a huge factor in employee retention. Because how an employer solves problems and helps people develop their careers is worth far more than a truckload of free food.
Areas Covered in the Session:
Who Will Benefit:
- Basics of the Big Four of employment compliance- Title VII, FLSA, FMLA, ADA
- Managing from Day One - Using the 4 tools of a manager: Coaching, Performance Reviews, performance improvement plans and discipline
- The 12 elements of Documentation
- What to do if someone is struggling doing their job for whatever the Reason - having a Process
- Inheriting a Dysfunctional Department - Avoiding the Pitfalls
- Preventing Harassment, Bullying and general Dysfunction
- What to do with Employee Complaints
- Anyone who is a Supervisor or Manager
- Front Line Managers
- Department Managers
- New HR Persons
- Location Managers
- Anyone newly Promoted into a Management Position
- Managers who were Promoted from within their Companies
- Small Business Owners
Teri Morning, MBA, MS, SHRM-SCP specializes in solving company "people problems."
Teri is the founder and President of Hindsight Human Resources.
Teri also sources HR software solutions for incident tracking, employee relations, safety (Incident Tracker), compensation (Compease) and performance management (Performance Pro).
Twenty+ years human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit companies.
Teri has enjoyed consulting with employers on their problems and trained managers and employees for over 20 years, meeting and working with employees from all types of businesses.
In addition to a MBA, Teri has a Master's degree in Human Resource Development with a specialization in Conflict Management.
Certified by the State of Indiana in mediation skills, Teri is certified in Project Management and IT Management, qualified as a Myers-Briggs practitioner and holds the SHRM certification of a Senior Certified Professional.