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Performance Management: The Magic of the Face-to-Face Conversation

90 Minutes
6 months
Webinar Id:
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Recorded Version

$165. One Participant

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)


In this program, Judi Clements prepares your managers & supervisors for this difficult, yet very important, job. Without a successful performance management process, organizations can fall into the trap of "carrying" poor performers & tacitly endorsing substandard work. Judi shows your leaders how to utilize your organization's performance management system and use behavioral, not attitudinal language to ensure legal compliance and optimal employee development. Judi turns the "most dreaded management task" into a positive experience for all.

Why you should attend: To develop the skills to prepare, deliver, and follow-up performance management interventions with low performing employees.

Areas Covered in the Session:
  • Develop Rapport with Employees
  • Set a Self-motivating Workplace Climate
  • Monitor Employee Performance
  • Provide Effective Feedback
  • Coach Employees to Perform at Higher Levels
  • Prepare for Performance Management Meetings
  • Encourage Employees to Self-appraise
  • Encourage Employees to Identify Areas for Improvement and Set Appropriate Goals
  • Anticipate & Manage Employee Defensiveness, Anger, or Other Emotions
  • Follow-up Performance Management Interventions
Who Will Benefit:
  • Managers
  • Supervisors
  • Leaders
  • Human Resource Professionals
  • Shift Leaders

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching and webinars in the areas of management, communication, professional development, and customer service, who offers cutting-edge programs with a "laugh-while-you-learn" approach. She is a New York State certified teacher, trained mediator, and qualified Myers Briggs ® Personality Type expert. She is a recipient of the American Society of Training & Development’s "Corporate Trainer of the Year" award and the Girl Scouts' "Outstanding Community Leader" award. Visit her on You Tube. Facebook, Linkedin, Google +, and Twitter.

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