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Persuasion and Influencing Skills: Cooperation and Collaboration

This webinar explains how to infulence Your manager, Co-workers,Employees, Key customers and Suppliers to make and keep commitments,and to help complete a task,your success depends on using your personal power and communication skills.

Duration:
90 Minutes
Access:
6 months
Webinar Id:
701745
Register Now

Recorded Version

$195. One Participant
$395. Group Attendees

Group Attendees: Any number of participants

Recorded Version: Unlimited viewing for 6 months ( Access information will be emailed 24 hours after the completion of live webinar)

The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval.

This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."


Overview: Who would you like to influence more effectively: Your manager? Co-workers? Employees? Key customers? Suppliers? Whether you need to influence someone to go along with your ideas, to make and keep commitments, to help you complete a task, or to work in a team, your success depends on using your personal power and communication skills. This fast-paced workshop will sharpen your skills for influencing and persuading others. You will learn to create rapport, ask directly, listen effectively, and use proven interpersonal skills to improve your effectiveness with individuals and with groups.

Why should you Attend:
  • The different styles we use to try to influence others
  • Effective techniques for creating and building rapport
  • The six most important tips for listening actively every time
  • Gaining commitment through assertiveness and engagement
  • Closing the "influence approach" positively, conclusively and consistently
Have you run into roadblocks trying to persuade and influence others?
Are you challenged when it comes to creating and building rapport?
How valuable would it be for you to gain "8 Quick Steps to Listening More Effectively Every Time"?
Is gaining commitment from others at times overwhelming?
Would you like to learn tips, tricks and techniques that will help you influence and persuade more effectively immediately at the end of our Webinar?

If you answered "yes" to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members' and team's performance, no matter how widely distributed everyone is!

Areas Covered in the Session:
  • Influence Styles
  • Plan to Influence
  • First Practice
  • Creating Rapport
  • Gaining Commitment
  • Build Assertiveness
  • Influence in Groups
  • Group Exercise
  • Win-Win Influence

Who Will Benefit:
  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Manager
Instructor:

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.

He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.

He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues.

He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.

Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation. He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.

Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.


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