Engaged employees - those who feel an emotional connection to their co-workers, managers and organization - deliver superior results. Studies show that these results impact organizations' bottom line, including higher net income and earnings per share.
Engaged employees also demonstrate greater commitment and loyalty. Research has identified the key factors that lead to employee engagement. This webinar reviews the principles and practices that create and enhance employee engagement, and teaches the skills leaders need to engagement their work forces.
Why you should attend:
Sixty-seven percent of employees are disengaged. Disengagement translates into low morale, high turnover, poor effort, bad customer service, high absenteeism and a host of other negative outcomes. These employees not only perform poorly, they often act out their unhappiness in the workplace. The result is lower productivity, sales, and profitability. Researchers estimate that disengaged employees cost U.S. businesses $350 billion a year. To guard against these setbacks, organizations should create a culture of engagement.
Areas Covered in the Session:
Who Will Benefit:
- Define employee engagement
- Identify the advantages of an engaged workplace
- Understand the role that leadership plays in creating an engaging culture
- Identify principles and practices that inspire employee engagement
- Create an action plan to implement an employee engagement initiative
- Employees that are responsible for or interested in how to generate greater productivity, higher profitability and better morale
- Human Resources Managers
- Customer Service Managers
- Chief Operations Officers